Notifications Not Arriving - How to Fix Reminders

If Nutrify reminders are not arriving, there are two places to check: the system-level notification permission on your device and the in-app notification toggles inside Nutrify.

Step 1 - Check Device Notification Permissions

Nutrify cannot send any notifications if the system permission is blocked.

On iPhone (iOS)

1. Open the Settings app
2. Scroll down and tap Nutrify
3. Tap Notifications
4. Make sure Allow Notifications is toggled on
5. Enable Alerts, Sounds, and Badges as desired

On Android

1. Open the Settings app
2. Tap Apps (or Application Manager)
3. Find and tap Nutrify
4. Tap Notifications
5. Toggle All Nutrify notifications on
6. Enable each notification category you want (reminders, streaks, etc.)

Step 2 - Check In-App Notification Settings

Even with system permission granted, individual reminder types can be turned off inside the app.

1. Open Nutrify
2. Tap the Settings tab
3. Tap Preferences
4. Scroll to the Notifications section

From here you can enable or configure:

• Meal Reminders - Set the time for breakfast, lunch, dinner, and snack reminders
• Streak Reminders - Get a nudge to log before your streak resets
• Water Reminders - Periodic reminders to log water throughout the day

Toggle each reminder on and confirm the time is set correctly.

💡 If you recently updated iOS or Android, your app notification permissions may have been reset. Always recheck device-level permissions after a major OS update.

Step 3 - Check Do Not Disturb / Focus Mode

Scheduled or active Focus modes (iOS) or Do Not Disturb (Android) can silence all notifications from Nutrify.

• iOS: Go to Settings > Focus and check that Nutrify is not excluded from your active Focus
• Android: Swipe down for the notification shade and check if Do Not Disturb is active

Step 4 - Restart the App

Notification scheduling can sometimes fall out of sync. Force-close Nutrify and reopen it to reschedule pending notifications.

Common Issues

• Reminders arrive but at the wrong time - Check that your device timezone matches your actual location. Go to Settings > General > Date & Time (iOS) or Settings > General Management > Date and Time (Android) and enable automatic time zone.
• Water reminders not coming - Confirm water tracking is enabled in Settings > Preferences and the water reminder toggle is on.
• Streak reminder missing - The streak reminder only fires if you have not yet logged for the day and a streak is active.

Need More Help?

If you have a question not covered here, the fastest way to reach us is directly inside the Nutrify app:

1. Open Nutrify
2. Go to Settings
3. Tap Help & Feedback
4. Tap Report a Bug or Request a Feature

Our team reads every message. You can also email us at support@nutrifytracker.com.